Technical Document: WordPress Monitoring and Maintenance Service

Executive Summary

This document details our technical approach to continuous monitoring, preventive maintenance, and security management of WordPress websites. Our infrastructure combines enterprise solutions with proprietary automations to guarantee 99.9% uptime and rapid response to critical incidents.

 

1. Hosting Infrastructure and Uptime Guarantees

1.1 Enterprise Cloud Hosting

We utilize Hostinger Cloud as our hosting provider, which offers:

 

2. Automated Monitoring System

2.1 Proprietary Uptime Monitoring

We developed an automated system that:

2.2 Broken Link Monitoring

We implemented automatic link integrity verification through:

2.3 Performance Analysis Tools

For performance metrics monitoring, we use:

 

3. Response Times and Support SLA

3.1 Incident Categorization

We establish two priority levels:

Non-Critical Problems:

Critical Problems (Site Down):

3.2 Communication and Reports

 

4. Multi-layered Security Architecture

4.1 Network Protection (First Layer)

Cloudflare CDN + Firewall:

4.2 Server Security (Second Layer)

Hostinger Security Features:

4.3 Application Security (Third Layer)

Solid Security Pro – WordPress specialized plugin:

 

5. Backup and Recovery Strategy

5.1 Redundant Backup System

We implement a dual backup strategy:

Primary Backup (Daily):

Secondary Backup (Weekly):

5.2 Integrity Testing

 

6. Performance Optimization

6.1 Multi-layered Cache System

Cloudflare CDN:

WP Rocket – Local Cache:

6.2 Performance Metrics

We continuously monitor:

 

7. Maintenance and Updates Process

7.1 Update Schedule

Weekly Updates:

Security Verifications:

7.2 Safe Update Process

  1. Complete backup before any update
  2. Compatibility verification between plugins and themes
  3. Controlled environment testing when possible
  4. Post-update monitoring for problem detection

 

8. Proactive Monitoring and Threat Intelligence

8.1 Real-time Alerts

The system administrator receives instant notifications for:

8.2 Preventive Analysis

Our technical team constantly monitors:

 

9. Reports and Transparency

9.1 Automated Monthly Reports

Each client receives detailed reports containing:

9.2 Operational Transparency

 

10. Service Guarantees and Commitments

10.1 Technical Commitments

 

Conclusion

Our technical approach combines enterprise infrastructure, proprietary automation, and proactive monitoring to ensure our clients’ websites maintain maximum availability, optimized performance, and robust security.

The combination of Hostinger Cloud, Cloudflare, Solid Security Pro, WP Rocket, and our custom automations creates a technological ecosystem that operates with redundancy, transparency, and proven efficiency.

This document represents our commitment to technical excellence and operational transparency, demonstrating that we use industry best practices to protect and optimize our clients’ digital assets.

 

Technical document prepared by the Platty team – Experts in WordPress, web infrastructure, and software development.

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